Happy Birthday To My Zingerman's Book!
As my February gift, I am treating you to some useful excerpts
How time flies! My book, Satisfaction Guaranteed: How Zingerman’s Built A Corner Deli Into A Global Food Community is turning two this month. And next month, Zingerman’s turns 42.
Over the past two years, I’ve been honored to meet a number of readers, and I know some of you have purchased my book. Thank you all!
On Wednesdays in February, I am gifting Reading Room members with excerpts from the book. I’m choosing some of the topics that readers responded to most often.
There are two sets of people who have read the book: customers of Zingerman’s who love the food, and people who are fans of its leadership principles. It’s why I’ve called it a delicious business book. If you’re not a paid subscriber, upgrade and you’ll get to read the excerpts.
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