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How Much Human Contact Do You Want From A Restaurant?

How Much Human Contact Do You Want From A Restaurant?

A new use of AI is fascinating but potentially alarming

Micheline Maynard's avatar
Micheline Maynard
Sep 27, 2024
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How Much Human Contact Do You Want From A Restaurant?
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For the past several years, the restaurant industry has been exploring ways to embrace artificial intelligence, or AI. You might have heard about burger flipping robots, delivery drones and order taking software at fast food chains.

Ordering kiosks have become a common part of boba shops, donut places and even farm stands. And of course, point of sale (P…

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